Ticket T509087
Visible to All Users
Duplicate

We have closed this ticket because another page addresses its subject:

T510071: The Right-To-Left setting is reset when submitting a message written in Arabic

Arabic text order is changed when a ticket's data is submitted

created 8 years ago (modified 8 years ago)

[DevExpress Support Team: CLONED FROM Arabic text doesn't display the correct order]

in the editor the text showed up the correct order but as soon as i click on Submit button the text messed up so there's even a bug here :)

anyways, I have made a screenshot of what the text supposed to look like. see attachment,

update: here's the text:
<title>مسؤول كوري شمالي لـCNN: لن نوقف التجارب النووية والصاروخية</title>
If the same text direction was changed to the right, it will look correctly with the right order:
<title> مسؤول كوري شمالي لـCNN: لن نوقف التجارب النووية والصاروخية</title>

But in the screenshot you sent, the text have the same order as the feed but aligned to the right
<title> مسؤول كوري شمالي لـCNN: لن نوقف التجارب النووية والصاروخية</title>

Show previous comments (2)
Stan (DevExpress Support) 8 years ago

    Hello Jia,

    From the attached video, I see that the word order of the RTL version is changed after clicking the "Post Comment" button. It is unclear, however, how you entered this text in the editor. As far as I know the editor doesn't allow you to enter RTL. Would you please clarify this point? A video demonstrating your interaction will be helpful.

    Thanks,
    Stan

      hi Stan,
      nothing fancy. I did a copy paste from the Outlook.
      our support sent me an email reporting an Arabic displaying issue with the DevExpress grid control. I ended up creating a thread here (https://www.devexpress.com/support/center/Question/Details/T509067) and discovered this issue on your support website.

      I believe our support edited the text in WORD. I suggest you to do it in WORD and set "Text Direction" to RTL. then copy over the text and you should see the problem.

      Jia

      Stan (DevExpress Support) 8 years ago

        Thank you for the clarification, Jia.

        I have finally managed to reproduce this behavior on my side. I have created a separate ticket in our Support Center in this regard: T510071: The Right-To-Left setting is reset when submitting a message written in Arabic. We will research it and do our the best to fix this issue.

        Thanks,
        Stan

        Disclaimer: The information provided on DevExpress.com and affiliated web properties (including the DevExpress Support Center) is provided "as is" without warranty of any kind. Developer Express Inc disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. Please refer to the DevExpress.com Website Terms of Use for more information in this regard.

        Confidential Information: Developer Express Inc does not wish to receive, will not act to procure, nor will it solicit, confidential or proprietary materials and information from you through the DevExpress Support Center or its web properties. Any and all materials or information divulged during chats, email communications, online discussions, Support Center tickets, or made available to Developer Express Inc in any manner will be deemed NOT to be confidential by Developer Express Inc. Please refer to the DevExpress.com Website Terms of Use for more information in this regard.