Ticket T468870
Visible to All Users

Documentation Links not working

created 8 years ago

Links in https://documentation.devexpress.com/#AspNet/DevExpressWebASPxPopupControlBase_ContentUrltopic See also section don't open anything although they act like links on hover. The articles seem to exist, or at least https://www.devexpress.com/Support/Center/Example/Details/E347 works.

Comments (2)
Mike (DevExpress) 8 years ago

    Hello,

    I feel concerned that you have faced troubles with our online documentation. In the meantime, the described issue sounds unknown to me. Would you please elaborate on it and provide the following extra information?
    - Make a detailed screencast that illustrates how to reproduce this issue from scratch (for example, use the Jing tool for this purpose).
    - If this issue is browser-specific, specify the browser family/version:
    - Invoke the Dev Toolbar via the F12 key and dock it to the browser's window. Capture the Browser/Document mode settings.
    - Invoke the "Help -> About …" dialog and capture the actual version/build info.
    - Check if there are no errors in the Console and the Network Monitor. Use recommendations from the K18568: How to enable script debugging KB Article for this purpose.

      I'm not going to make a detailed screencast about opening your site and poking at a bunch of links that do nothing. Attached is a screenshot that has the specific links shown in a red box on the documentation site which I linked.

      Clicking these links doesn't do anything . There are no error messages in the development console and no network actions shown. Did you even check the site before prompting me to answer with these details?

      The error is not browser specific. The elements are not links in your site's source code.

      <a data-ticket="E3928">
          How to manipulate client-side objects within a ASPxPopupControl with the specified ContentUrl
      </a>

      The cold and professional tone of your comment offends me. Please start acting like you care and/or at least look at the damn links before responding with a set of guidelines.

      Answers approved by DevExpress Support

      created 8 years ago

      Hello,

      Thank you for your quick reply. Please accept my apologies for this misunderstanding. It seems that I checked the bottom most "See Also" section (not the one you referred to) by mistake.
      As for this topic, yes, we clearly see the problem and are going to resolve it. I have created a separate ticket to improve this topic:
      T469343: The 'ASPxPopupControlBase.ContentUrl Property' topic - See Also examples' links are not clickable
      Please let me know if there is anything else I can do for you. Thank you once again for your valuable feedback.

        Disclaimer: The information provided on DevExpress.com and affiliated web properties (including the DevExpress Support Center) is provided "as is" without warranty of any kind. Developer Express Inc disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. Please refer to the DevExpress.com Website Terms of Use for more information in this regard.

        Confidential Information: Developer Express Inc does not wish to receive, will not act to procure, nor will it solicit, confidential or proprietary materials and information from you through the DevExpress Support Center or its web properties. Any and all materials or information divulged during chats, email communications, online discussions, Support Center tickets, or made available to Developer Express Inc in any manner will be deemed NOT to be confidential by Developer Express Inc. Please refer to the DevExpress.com Website Terms of Use for more information in this regard.