We have a blind customer.
When you select a ribbon tab and walk through the buttons with tab you cant hear the speech software. The speechsoftware only seems to work when you hoover your mouse over the text in the button. We are using buttons with images on the ribbon. The speech software the customer uses is the following: www.gwmicro.com.
I hope you have a solution for this problem.
We have closed this ticket because another page addresses its subject:
Section 508 Compliance - Allow Narrator to read toolbars and menus
Hello.
Thank you for your message. We need some time to install and configure this tool on our side.
I will get back to you once we have any results or need any additional information.
Thank you for your patience.
Best regards,
Ingvar.
Hello.
We have examined this behavior and come to the conclusion that it is not directly related to our controls. If you check how MS Office Applications work with the Window-Eyes tool, you will see that they behave the same way as our TdxRibbon.
It seems that the Window-Eyes tool does not take the entire control's area into account. I am afraid we cannot fix this issue at the level of our components.
I apologize for not being helpful this time.
Best regards,
Ingvar.
Tested it with Word 2010, when I walk with the keyboard through the items of a tab Windowseye does say the name of the menuitem.
Hello.
I have discussed this issue with our developers. We have not tested our TdxRibbon's behavior in this situation, because it can be very difficult to take all available third-party software peculiarities into account, and it can take significant time to examine all possible issues with these third-party tools.
Anyway, we decided to convert this issue to a suggestion. We will examine the possibility to fine-tune our controls to work correctly with the Windows-Eyes tool, and let you know our results.
You will receive an automatic message once the status of this issue is changed.
Best regards,
Ingvar.
Hello.
We have discussed this request with our developers. We are going to implement support for this functionality in one of future versions in the following reports scope:
B132651: Support High Contrast Accessibility option
AS11009: Section 508 Compliance - Allow Narrator to read toolbars and menus
Please start tracking these issues to stay informed of our progress with them.
Best regards,
Ingvar.