Bug Report T815649
Visible to All Users

ASPxWebDocumentViewer - Print Report button does not work after Google Chrome Update 76.0.3809.132

created 5 years ago (modified 5 years ago)

Steps to reproduce:

  1. Open the Invoice Report demo;
  2. Click the print button.

Actual Behavior:

A PDF file is opened by the browser.

Expected Behavior:

The print dialog is automatically opened.

Workaround:

Click the Print button displayed in the top right-hand corner to invoke the Print Dialog.

Show previous comments (6)
DevExpress Support Team 5 years ago

    Hello Anthony,

    Our developers are working hard to resolve this issue as soon as possible. Unfortunately, I cannot provide you with an exact date when this issue will be fixed in the DevExpress control because it depends on many factors. You will receive an e-mail message when the status of this issue is changed.

    Thanks,
    Elliot

    A A
    ATLANTIS Engineering S.A. 5 years ago

      Hello DevExpress Team,

      I would like to ask, if there will be a hotfix for older versions (v12.2)

      Thanks,
      Dimitris

      DevExpress Support Team 5 years ago

        Hello,

        If you are using older ASPxDocumentViewer or ReportViewer controls, please refer to the ASPxDocumentViewer - Print Report button does not work after Google Chrome Update 76.0.3809.132 thread.

        Thanks,
        Elliot

        Answers approved by DevExpress Support

        created 5 years ago (modified 5 years ago)

        We have fixed the issue described in this ticket and will include the fix in our next maintenance update. To apply this solution before the official update, request a hotfix by clicking the corresponding link for product versions you require.

        Note: Hotfixes may be unavailable for beta versions and updates that are about to be released.

        Additional information:

        In early versions, use a workaround illustrating below:

        T815649.gif

        If you are using older ASPxDocumentViewer or ReportViewer controls, please refer to the ASPxDocumentViewer - Print Report button does not work after Google Chrome Update 76.0.3809.132 thread.

          Comments (3)

            Hello, may we have a hotfix for 18.1.6 please ?

            If not, could you please show me the source code that I have to intriduce to fix the issue ?

            Regards

            DevExpress Support Team 5 years ago

              Hello Anthony,

              I will forward this ticket to our R&D team. We will contact you as soon as we get any results.

              Thanks,
              Elliot

              DevExpress Support Team 5 years ago

                Hello Anthony,

                Our developers fixed this issue in the 18.1.14 version. So, you can request a hotfix by clicking the corresponding link.

                Thanks,
                Elliot

                Disclaimer: The information provided on DevExpress.com and affiliated web properties (including the DevExpress Support Center) is provided "as is" without warranty of any kind. Developer Express Inc disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. Please refer to the DevExpress.com Website Terms of Use for more information in this regard.

                Confidential Information: Developer Express Inc does not wish to receive, will not act to procure, nor will it solicit, confidential or proprietary materials and information from you through the DevExpress Support Center or its web properties. Any and all materials or information divulged during chats, email communications, online discussions, Support Center tickets, or made available to Developer Express Inc in any manner will be deemed NOT to be confidential by Developer Express Inc. Please refer to the DevExpress.com Website Terms of Use for more information in this regard.