After we upgrade our DevExpress component fro 17.X to 18.X version ,we experience very strange phenomena .When the machine goes into sleep mode for some time, after it awakes and application is up, the chart series disappear from chart , but tool tips are still available (see the attached picture)
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Hi Nadav,
We have recently fixed an issue that affects the ChartControl layout (see ChartControl - Axis labels disappear in the remote desktop connection (RDP) environment).
Please download the hotfix build and test it on your side. If this does not help, feel free to update this ticket and upload your sample project for further examination. We will check for a permanent solution.
Hello Alex!
Thanks for fast response!
Recently we've got another hot fix from you:
https://www.devexpress.com/Support/Center/Question/Details/T678381/range-area-series-is-rendered-with-artifacts-in-certain-situations
Is the last fix we've got contains the fix you mentioned above ?
Hi Nadav,
The latest hotfix build includes all fixes applied earlier. Please clarify whether you are experiencing this issue with the hotfix build installed on your machine.
Hello Alex,
The issue happens when the machine goes to sleep mode. After the machine "awakes" and I try to work with our application that uses DevExpress WPF chart ,chart data disappear (labels and tool tips of points still can be shown as in picture attached above ) .Anyway , I work hardly to create test application that can easily reproduce the issue
Pay attention ,that it didn't happen in vers. 17.X
Thank you for the update. Feel free to update this ticket and post your sample project for further examination. If necessary, mark this ticket as private.