Bug Report Q375588
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Your ticket editor supports pasting images but does not save them

created 12 years ago
Comments (1)
Alex Skorkin (DevExpress) 12 years ago

    Hello Michael,
    We are looking into it.

    Answers approved by DevExpress Support

    created 9 years ago

    We have fixed the issue described in this ticket. We have already updated our online services or they will be updated shortly.

    Please check back and leave a comment to this response to let us know whether or not this solution addresses your concerns.

    Additional information:

    Having discussed all cons and pros of this functionality, we decided to proceed with images as attachments. In other words, the current Support Center implementation version still doesn't support inline images. To prevent any confusion, we sanitize all graphical contents when images are pasted into the ticket editor: empty space replaces each image.

    We consider improving our Support Center and the idea of the support for inline images is still on our radar.

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