Ticket Q102384
Visible to All Users

system does not support the specified encoding

created 17 years ago

I just installed the Trial version of your Enterprise product. When I run DemoCenter, all pages show the following error:
just installed the Trial version of your product and after it finished installing, it started the Demo Center. Can you explain why I'm getting the following error in the right-hand frame?

The XML page cannot be displayed
Cannot view XML input using style sheet. Please correct the error and
Then click the Refresh button, or try again later.
System does not support the specified encoding. Error
Processing resource ‘file:///C:/Program Files\Developer
Express .Net …
<?xml version=”1.0” encoding=”iso-8859-1”?>

Show previous comments (2)
DevExpress Support Team 17 years ago

    Hi Neal,
    Unfortunately, we've never had this issue reported. According to the Control Panel report, you have this encoding installed. However, we are using the standard System.Windows.Forms.WebBrowser component in the DemoCenter form. It represents the MS Internet Explorer currently installed on your system. Please try to open the "C:\Program Files\Developer Express .NET v8.1\Demos\Data\XtraEditors.xml" file in MSIE. Does it show any error? We recommend that you install all recent Windows updates and patches.
    I'm looking forward to hearing from you.
    Thanks,
    Michael.

      It produces the same error:
      ===========================================
      The XML page cannot be displayed
      Cannot view XML input using XSL style sheet. Please correct the error and then click the Refresh button, or try again later.
      --------------------------------------------------------------------------------
      System does not support the specified encoding. Error processing resource 'file:///C:/Program Files/Developer Express .NET …
      <?xml version="1.0" encoding="iso-8859-1"?>
      ===========================================
      If I changed the .xslt file to encoding="utf-8", then it displays the page successfully (this causes the DemoCenter app. to work as well except for pages that have the circle-R (registered trademark) character. If I remove that character, then all is well. It sounds like this is an issue on my desktop…

      DevExpress Support Team 17 years ago

        Hi Neal,
        Please do not hesitate to contact us if you find an issue in our product or run into a problem when using it. We will be happy to assist you.
        Thanks,
        Michael.

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