Please review the attached videos. When trying to use an edit form and clicking on the dropdown box it the edit window disappears behind the gridview window. In 15.1.7 it worked fine.
oldmodalwindow.wmv is 15.1.7
modalwindow.wmv is 15.1.8
Note that no changes other than the update being installed were done to the code.
We have fixed the issue described in this ticket and will include the fix in our next maintenance update. To apply this solution before the official update, request a hotfix by clicking the corresponding link for product versions you require.
Note: Hotfixes may be unavailable for beta versions and updates that are about to be released.
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Apparently I can only add one attachment at a time. The oldmodalwindow is attached below. This was created with 15.1.7.
Hello Bruce,
I am concerned to hear about your upgrading issues. While I see the problem on the attached video, there is not enough information about your scenario to determine what went wrong.
Would you please elaborate on your scenario and describe the issue you have encountered in greater detail?
- Provide us with a sample project (at least the full markup and code of the affected pages) that reflects your implementation.
- If this issue is browser-specific, specify the browser family/version.
Thank you for your cooperation in advance.
Okay first we only use IE11 so if the problem exist on other browsers I do no know. What is happening is that we have a table of users. When we do an edit on a user we have a button on the popup edit form that allows us to add contracts (title of contract) to the users information. When that button is clicked it displays a popup with a grid view showing the users contracts (if any) and allows us to add a contract. When the add button is clicked this displays another edit popup with a dropdown listing all the available contracts. This is where the problem lies. In the last version (15.1.7) it worked fine. Now with this version (15.1.8) as soon as you click on the dropdown arrow to display the list it disappears. (you saw this in the movie) It has hidden itself behind the original edit popup window. Note the edit windows are all modal. I have attached the pages for this particular table. I would send the whole project but it is rather large and I am not sure I can do that as I work for the government. If need be I can try to create a new project from scratch and see if I can replicate it there. I did send a copy (the whole application and sqlbackup file to your office not too long ago. I can try that too if you want. Let me know.
Hello,
I was not able to reproduce the issue on my side. Please review my project and see if you can reproduce this issue with my project. It would be great if you are able to modify your project so that I can reproduce the issue on my side. Your cooperation is appreciated.
Using your project I could not recreate the issue. So I am sending one of mine that does the same thing in the new version but in the old version works well. I have also included the data file. Is it possible from this point on to make this private?
Hello,
Thank you for your project. I was able to reproduce the issue. I passed this ticket to our developers for further research.
We will update this ticket as soon as we have results.
P.S. Note that this ticket is marked private, so only you and the DevExpress employees will be able to see it.
Pavlo,
Thanks for the update. And no rush. I fell back to version 15.1.7 so I am okay for now. And thank you for marking it private. You guys do such a great job and in your product and your customer support. Thanks so much for all that you have done and continue to do.
For what it is worth, the problem still exists in the new beta of 15.2.1.
Okay I downloaded the new release (15.2.3) and the problem still exists. Any timeframe on when this might be done?
Hi,
We have fixed the issue. The fix will be available with the next update of our components. Would you mind if I make this ticket Public, so that other customers can track its status? Moreover, we are publishing information about fixed issues (see What's New in Recent Versions) each time a new version is released. Please let us know if it is safe to do so. We can remove your attachments from this ticket if necessary to prevent your confidential information from being accessed by other customers.
If you can remove the attachments then by all means go ahead and make the ticket public. I don't mind at all. And thanks for the quick response. And as usual your latest release is awesome!