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Bug Report T303345
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Mouse cursor is not reset to the default one after starting appointment editing if an appointment border was selected

created 9 years ago

Hello,

I've prepared an example how to reproduce this problem.

The problem is that editing a new Appointment, sometimes the cursor stays with double arrows as for dragging something (please see the video linked below).

To reproduce the problem there are two way:

First way

  1. Start the project and open the second window with the main button.
  2. Select a cell in the scheduler grid and add a new schedule time with the right mouse button
  3. Click Ok in the AppointmentForm and then doubleclick over the appointment border, the cursor will stay with double arrows

Second way
4)           Select an existing appointment by clicking over the its border (the cursor will changed with double arrows), wait until the appointment becomes in edit mode (the cursor inside the cell will blink), move the mouse outside the scheduler control, the cursor will stay with double arrows

Video:
http://screencast.com/t/jFSrcI3NmjBq

thank you in advance

Comments (1)
DevExpress Support Team 9 years ago

    Hello,
    I have reproduced the behavior and passed this ticket to our developers for further research. Please bear with us.
    We will notify you as soon as we make any progress.

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    Answers approved by DevExpress Support

    created 9 years ago

    We have fixed the issue described in this ticket and will include the fix in our next maintenance update. To apply this solution before the official update, request a hotfix by clicking the corresponding link for product versions you require.

    Note: Hotfixes may be unavailable for beta versions and updates that are about to be released.

      Show previous comments (1)
      DevExpress Support Team 9 years ago

        Hello Claudio,

        I just want to inform you that I need a bit more time to finish working on replicating the issue on our side to provide you with a precise answer.
        I appreciate your patience.

        DevExpress Support Team 9 years ago

          I've reproduced the issue you described and passed this ticket to my team. Our developers will research this issue in detail. We will get back to you once we have any results.

          DevExpress Support Team 9 years ago

            Our developers found that the latter scenario you described is different from the original one. Thus, I created a separate report to research it: T350214: Mouse cursor is not reset to the default one after leaving the selected appointment's area if the appointment bottom border is not visible. We will update that ticket as soon as we have any progress.

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