Bug Report T302877
Visible to All Users

WinExplorerView - Thumbnail images are loaded twice

created 9 years ago

I think I found a potential problem.  It appears that the GetThumbnailImage is getting called at least twice for each image, possibly even more on larger datasets.  This isn't a problem for small datasets, but when using large datasets and using custom HTTP authentication, this multiple firing of GetThumbnailImage per image is creating quite a delay in our code.  Can you please take a look at this and see if you're seeing this on your end?   We even have the thumbnail caching turned on.

Comments (1)

    Thank you for taking a look at this and confirming.  I think it's a big issue that needs to be addressed as soon as possible.

    Answers approved by DevExpress Support

    created 9 years ago (modified 9 years ago)

    We have fixed the issue described in this ticket and will include the fix in our next maintenance update. To apply this solution before the official update, request a hotfix by clicking the corresponding link for product versions you require.

    Note: Hotfixes may be unavailable for beta versions and updates that are about to be released.

      Comments (2)

        Worked like a charm!  Thank you.

        DevExpress Support Team 9 years ago

          You are welcome! Please feel free to contact us in case of further difficulties.

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