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Bug Report T302335
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RibbonControl - Crash occurs on attempt to expand the control from the collapsed state via the pin button

created 9 years ago

Hi,

the issue can be reproduced using the Outlook Inspired App demo. Just start it and collapse/minimize the ribbon (CTRL + F1). Then click on a ribbon tab (VIEW for example) and use the pin button on the far right to expand/restore the ribbon. You'll get an unhandled exception:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
   at DevExpress.XtraBars.Ribbon.Handler.BaseRibbonHandler.OnUnPressItem(DXMouseEventArgs e, RibbonHitInfo hitInfo)
   at DevExpress.XtraBars.Ribbon.Handler.BaseRibbonHandler.OnUnPress(DXMouseEventArgs e, RibbonHitInfo hitInfo)
   at DevExpress.XtraBars.Ribbon.Handler.BaseRibbonHandler.OnMouseUp(DXMouseEventArgs e)
   at DevExpress.XtraBars.Ribbon.Handler.RibbonHandler.OnMouseUp(DXMouseEventArgs e)
   at DevExpress.XtraBars.Ribbon.RibbonControl.OnMouseUp(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at DevExpress.Utils.Controls.ControlBase.WndProc(Message& m)
   at DevExpress.XtraBars.Ribbon.RibbonControl.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Regards,
Stefan

Comments (1)
Andrew Ser (DevExpress Support) 9 years ago

    Hi,
    I can confirm that the exception is thrown in the mentioned scenario. It doesn't occur in a clear 15.1.7 version but only in a hotfix. I've passed this ticket to our developers.
    Thank you for your feedback!

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    Answers approved by DevExpress Support

    created 9 years ago

    We have fixed the issue described in this ticket and will include the fix in our next maintenance update. To apply this solution before the official update, request a hotfix by clicking the corresponding link for product versions you require.

    Note: Hotfixes may be unavailable for beta versions and updates that are about to be released.

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