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Bug Report T298942
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ASPxHtmlEditor - The Undo command clears contents in Firefox if the editor is reloaded using a callback

created 9 years ago

Hello,

  1. Run the attached sample.
  2. Click "Another view".
  3. Click "Editor view".
  4. Type something, say, "1".
  5. Click Undo. The entire editor content will be removed (see the attached video).

Nickolay, Software Architect
ClickHelp - Online Documentation Tool
http://clickhelp.co

Comments (3)
Anthony (DevExpress Support) 9 years ago

    Hi Nickolay,

    I've reproduced this issue and forwarded it to our developers for further investigation. We will update this report once any news regarding this subject is available.

    CT CT
    ClickHelp Team 9 years ago

      Just a weekly check on my current issues to let you know that I still need them to be fixed. I'm going to release a new version of my app soon and I don't think my customers will like the disappearing content, especially considering the fact that I have an auto-save feature implemented and they're likely to lose their data accidentally due to it (I already had this happen once during my own tests).
      Nickolay, Software Architect
      ClickHelp - Online Documentation Tool
      http://clickhelp.co

      CT CT
      ClickHelp Team 9 years ago

        It's been three weeks since you reproduced the issue. Is there any chance I'll get a fix soon?
        Nickolay, Software Architect
        ClickHelp - Online Documentation Tool
        http://clickhelp.co

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        Answers approved by DevExpress Support

        created 9 years ago (modified 9 years ago)

        We have fixed the issue described in this ticket and will include the fix in our next maintenance update. To apply this solution before the official update, request a hotfix by clicking the corresponding link for product versions you require.

        Note: Hotfixes may be unavailable for beta versions and updates that are about to be released.

          Comments (1)
          CT CT
          ClickHelp Team 9 years ago

            Resolved by the hotfix.
            Nickolay, Software Architect
            ClickHelp - Online Documentation Tool
            http://clickhelp.co

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