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Bug Report T292493
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ASPxHtmlEditor - The CommandExecuted and CustomCommand events aren't raised on the first load in Chrome when the editor is focused by default

created 9 years ago

[DevExpress Support Team: CLONED FROM T274368: The CustomCommand event does not fire until a user switches from the Design tab to HTML and back]
My fault, I had a feeling you'll need more precise steps. Here they are:

  1. Open the project in Chrome 45 (not in Firefox - in Firefox, it seems to work fine).
  2. Do not click the link. It's from my previous experiment and appeared to be irrelevant. Instead, click the second tab on the ribbon.
  3. Click the Image button on the ribbon. The button is supposed to invoke a custom dialog. You'll see that the ribbon item click event handler will fire, but ASPxHtmlEditor will ignore the click. However, if you click the Design view contents and focus it, the ribbon commands will keep working fine from that point and further.
    I've attached a Jing video just in case - it shows that the dialog works fine first, then I refresh the page and it does not work, then I click the Design view and it keeps working again.
    Nickolay, Software Architect
    ClickHelp - Online Documentation Tool
    http://clickhelp.co
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Answers approved by DevExpress Support

created 9 years ago (modified 9 years ago)

We have fixed the issue described in this ticket and will include the fix in our next maintenance update. To apply this solution before the official update, request a hotfix by clicking the corresponding link for product versions you require.

Note: Hotfixes may be unavailable for beta versions and updates that are about to be released.

    Comments (1)
    CT CT
    ClickHelp Team 9 years ago

      Problem finally solved with the hotfix, thanks a lot!
      Nickolay, Software Architect
      ClickHelp - Online Documentation Tool
      http://clickhelp.co

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