Bug Report T290046
Visible to All Users

MVC DashboardViewer - The ClientSideEvents.CallBackError event is not supported

created 9 years ago (modified 9 years ago)

Is there a way on the MVC DashboardViewer to handle errors that are thrown when an error occurs on the server-side of when the DashboardLoadedEventHandler is executing? In different controls I noticed that this is possibly handled on the settings.ClientSideEvents.CallBackError. As similarly shown in this example: https://www.devexpress.com/Support/Center/Question/Details/Q571634

Is there a way to do this same type of thing on the DashboardViewer?

This is what my DashboardViewerPartial looks like:

C#
@Html.DevExpress().DashboardViewer(settings => {     settings.Name = "DashboardViewer";     settings.CallbackRouteValues = new { Controller = "DashboardViewersPartial", Action = "DashboardViewersPartial", viewerName = Model.DashboardSourceModel.DashboardId };     settings.ExportRouteValues = new { Controller = "DashboardViewersPartial", Action = "DashboardViewersPartialExport" };     settings.Height = Model.Height;     settings.Width = Model.Width;     settings.EnableTheming = true;     settings.RedrawOnResize = true;     settings.FullscreenMode = true;     settings.AllowExportDashboard = true;     settings.AllowExportDashboardItems = true;    //settings.ClientSideEvents.CallBackError = "" <--------- This doesn't exist }).BindToSource(Model.DashboardSourceModel).GetHtml()

Thanks!

Comments (1)
DevExpress Support Team 9 years ago

    Hi,

    At present, the CallbackError event is not supported by our DashboardViewer extension. We agree that this is a useful feature and will continue working on this functionality. Once we have any results, we will update this ticket status accordingly.

    Answers approved by DevExpress Support

    created 9 years ago

    We have fixed the issue described in this ticket and will include the fix in our next maintenance update. To apply this solution before the official update, request a hotfix by clicking the corresponding link for product versions you require.

    Note: Hotfixes may be unavailable for beta versions and updates that are about to be released.

    Additional information:

    Hi,
    After you install a hotfix, the client-side CallbackError event will be available in DashboardViewer.

      Disclaimer: The information provided on DevExpress.com and affiliated web properties (including the DevExpress Support Center) is provided "as is" without warranty of any kind. Developer Express Inc disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. Please refer to the DevExpress.com Website Terms of Use for more information in this regard.

      Confidential Information: Developer Express Inc does not wish to receive, will not act to procure, nor will it solicit, confidential or proprietary materials and information from you through the DevExpress Support Center or its web properties. Any and all materials or information divulged during chats, email communications, online discussions, Support Center tickets, or made available to Developer Express Inc in any manner will be deemed NOT to be confidential by Developer Express Inc. Please refer to the DevExpress.com Website Terms of Use for more information in this regard.