Bug Report T253366
Visible to All Users

Unhandled error occurs when the chart layout is restored in certain situations

created 10 years ago

This issue seems similar to https://www.devexpress.com/Support/Center/Question/Details/T175049
-but with VisualRange instead of WholeRange

Before I isolate a replication case, can we check if the fix for WholeRange was also applied to VisualRange?

Incorrect value "null" for the property "VisualRange.MinValue".

at DevExpress.XtraCharts.AxisBase.DevExpress.Charts.Native.IAxisData.Deserialize()
   at DevExpress.Charts.Native.SeriesController.UpdateRange(ChartUpdateAggregator updateAggregator)
   at DevExpress.Charts.Native.SeriesController.ApplyUpdates(ChartUpdateAggregator updateAggregator, Boolean pointsUpdated, Boolean isContainsProcessedPointsBeforeUpdate)
   at DevExpress.Charts.Native.SeriesController.SeriesControllerTransaction.Commit()
   at DevExpress.XtraCharts.Native.ViewController.Update(ChartUpdateInfoBase updateInfo)
   at DevExpress.Charts.NotificationCenter.NotificationCenter.ProcessNotifications()
   at DevExpress.Charts.NotificationCenter.NotificationCenter.Send(Notification notification)
   at DevExpress.XtraCharts.Native.DataContainer.AttachToDataSource(Object source, Boolean isDataSourceDeleted)

Answers approved by DevExpress Support

created 9 years ago

We have fixed the issue described in this ticket and will include the fix in our next maintenance update. To apply this solution before the official update, request a hotfix by clicking the corresponding link for product versions you require.

Note: Hotfixes may be unavailable for beta versions and updates that are about to be released.

    created 10 years ago

    We have examined the stack trace information you provided but it is not enough to accomplish your task. To clearly diagnose this issue, we will need to test your sample project on our side. We will check for a suitable solution.

      Show previous comments (3)
      Stanislav E (DevExpress) 10 years ago

        Sorry, but you sent us only the solution file. Would you please send us the whole test application?

          DevExpress Support Team 10 years ago

            John,

            We will examine this behavior in greater detail and will check for a suitable solution. Your patience is appreciated.

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