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Bug Report T1250937
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Diagram - Performance issue when importing custom shapes

created 7 months ago

Steps to reproduce:

  1. Open this CodePen sample.
  2. Click the import button.

Current results:

  • Data takes a while to be imported.

Expected results:

  • Better performance.
Show previous comments (1)
Mark Ramirez (DevExpress Support) 7 months ago

    Hello,

    Currently, we don't have any news to share. We are working on this issue, and I asked our developers to increase its priority. When we have any news, we will update this ticket. Please accept our apologies for the delay.

    E E
    Eptacon 7 months ago

      Hello Team,

      Just following up on the issue. I am sure that dev team is looking into it on priority, please be aware that DevExpress Diagram is rendered as almost un-usable in our product because of this issue. We have the connectors like this in all of our functionalities and we are not able to proceed further on any solution on this till now.

      Please consider our team blocked until we hear on solution from DevExpress.

      Diana (DevExpress Support) 7 months ago

        Hello,

        I am sorry that you encountered this issue in your project. As Mark mentioned, we passed your use case to our team. Once we have the results, we will share them with you here.

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        Answers approved by DevExpress Support

        created 6 months ago

        We have addressed the issue described in this ticket and will include a fix in our next maintenance update. Should you need to apply our fix prior to official release, you can request a hotfix here.

        Important Notes:

        • Hotfixes may be unavailable for Early Access/Beta builds or updates set for release within a week.
        • .NET only: in the NuGet Package Manager, use your personal NuGet feed and check the "Include prerelease" option to view the hotfix package in the "Updates" tab.
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