BuyLog In
Bug Report T1249975
Visible to All Users

Document Viewer for WinForms - Lower part of the PDF Export dialog is invisible when certain display settings are used

created 8 months ago (modified 8 months ago)

Steps to reproduce:

  1. Enable the TouchUI mode and set the TouchScaleFactor property to 2. See: Touch-Enabled Tile UI.
  2. Set the display resolution to 1920 x 1080 and the display scale to 125%.
  3. Invoke the Print Preview.
  4. Open the PDF Export dialog.

Expected results:

All UI elements of the PDF Export dialog are available for interaction.

Current results:

The PDF Export dialog exceeds the display size; as a result, the lower part (including buttons) of the PDF Export dialog is invisible.
PDF Export Dialog.PNG

Sign in to comment on this post

Answers approved by DevExpress Support

created 7 months ago

We have addressed the issue described in this ticket and will include a fix in our next maintenance update. Should you need to apply our fix prior to official release, you can request a hotfix here.

Important Notes:

  • Hotfixes may be unavailable for Early Access/Beta builds or updates set for release within a week.
  • .NET only: in the NuGet Package Manager, use your personal NuGet feed and check the "Include prerelease" option to view the hotfix package in the "Updates" tab.
    Sign in to comment on this post

    Disclaimer: The information provided on DevExpress.com and affiliated web properties (including the DevExpress Support Center) is provided "as is" without warranty of any kind. Developer Express Inc disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. Please refer to the DevExpress.com Website Terms of Use for more information in this regard.

    Confidential Information: Developer Express Inc does not wish to receive, will not act to procure, nor will it solicit, confidential or proprietary materials and information from you through the DevExpress Support Center or its web properties. Any and all materials or information divulged during chats, email communications, online discussions, Support Center tickets, or made available to Developer Express Inc in any manner will be deemed NOT to be confidential by Developer Express Inc. Please refer to the DevExpress.com Website Terms of Use for more information in this regard.