Bug Report T1236028
Visible to All Users

Chart - Pinch and Zoom gestures do not work well on mobile devices when numeric values are represented as strings

created 9 months ago

Steps to reproduce:

  1. Open this demo on your mobile phone: https://codepen.io/alishera/pen/wvbJVxj
  2. Try to zoom in and zoom out the Chart via pinch-in / pinch-out gestures

Current results:

You can zoom in the Chart via pinch-in, however, zooming out via pinch-out is not working as expected

Show previous comments (3)
A A
Assylbek (DevExpress Support) 4 months ago

    Hello,

    Currently, we don't have any news to share. We are working on this issue, and I asked our developers to increase its priority. When we have any news, we will update this ticket. Please accept our apologies for the delay.

    DC DC
    Dalibor Carapic a month ago

      Hi,
      Anything new about this ticket?

      Diana (DevExpress Support) a month ago

        Hello,

        Unfortunately, we have no update on the timeframe for resolving this bug. I hope we will have news to share with you soon.

        Thank you for your patience.

        Answers approved by DevExpress Support

        created a month ago

        We have addressed the issue described in this ticket and will include a fix in our next maintenance update. Should you need to apply our fix prior to official release, you can request a hotfix here.

        Important Notes:

        • Hotfixes may be unavailable for Early Access/Beta builds or updates set for release within a week.
        • .NET only: in the NuGet Package Manager, use your personal NuGet feed and check the "Include prerelease" option to view the hotfix package in the "Updates" tab.

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