var supportCenter=supportCenter||{},keyCodes={tab:9,enter:13,esc:27,up:38,down:40},fieldTemplates={checkbox:0,dropdown:1,multipleDropdown:3,calculated:7},minSymbolsForRelatedTicketsHints=6,defaultNumberOfRelatedTickets=5,maximumNumberOfRelatedTickets=30,previousValuesHelper=function(){function i(n,t){var i='[data-field-name="'+n.name()+'"]',r;switch(n.fieldTemplate()){case fieldTemplates.checkbox:n.selectedValue(t&&t.length&&t[0]?!0:!1);break;case fieldTemplates.dropdown:case fieldTemplates.multipleDropdown:r=$("select"+i+" option");r.length&&(r.length!==1||r[0].value!=="")||t.forEach(function(n){$("select"+i).append($("<option>",{value:n,text:"..."}))});$("select"+i).val(t).trigger("change");break;default:$(i).val(t).trigger("change")}}function t(n,t){n&&t&&i(n,t)}function r(n,t){var r,i;switch(n.propertyName){case"Category":r=ko.toJS(t);r&&$("#select-category").val(r).trigger("change");break;case"Tag":i=ko.toJS(t);i&&i.length&&$('select[name="SelectedTags"]').val(i).trigger("change")}}function u(n){return n.sort(function(n,t){var i=n.dependentFieldNames?n.dependentFieldNames().length:0,r=t.dependentFieldNames?t.dependentFieldNames().length:0;return r<i?1:r>i?-1:r-i})}var n="SupportCenterPreviousValues";return{hasData:function(t){return supportCenter.common.localStorage.tryGetValue(n)&&t},saveData:function(t){var i={};t.ticketFields().filter(function(n){return n.fieldTemplate()!==fieldTemplates.calculated}).forEach(function(n){i[n.name()]=n.arrayOfSelectedValues()});t.systemFields().forEach(function(n){var t=n.selectedValue?n.selectedValue():n.selectedValues();i[n.propertyName]=t});supportCenter.common.localStorage.trySetValue(n,i)},restoreData:function(i){var f=supportCenter.common.localStorage.tryGetValue(n),o,e,s;if(f){o=[];for(e in f)s=i.getPropertyByName(e),s?r(s,f[e]):o.push(i.getTicketField(e));u(o).forEach(function(n){if(n)if(n.isHiddenWhenEmpty()&&(n.options().length===0||n.options().length===1&&n.options()[0].value===""))var i=n.options.subscribe(function(){t(n,f[n.name()]);i.dispose()});else t(n,f[n.name()])})}}}}(),backspaceKeyCode;supportCenter.newTicketWrapper=function(n,t,i,r,u){function f(n){return $(o).find(n)}function a(n){var i,t;n.propertyName="Category";n.depth=0;i=ko.toJS(n.selectedValue)||"";n.isChanged=ko.computed(function(){return n.selectedValue()!==i});var f=supportCenter.categoryEditor(15,37,0);return n.select2Config=f.getSelect2Config(r.cultureInfo,u.categorySelectPlaceholder,function(){return n.itemsFlatList()}),t=f.categoryTreeToList("",n.availableItems,0,[]),t.unshift({text:"",value:""}),n.itemsFlatList=ko.observableArray(t),n.allSelectedValues=ko.computed(function(){var t=[];return $.each(supportCenter.newTicketModel.category.availableItems,function(i,r){r.some(function(t){return t.value===n.selectedValue()})&&(t=i.split("|").slice(1))}),t.concat(n.selectedValue())}),n}function v(n,t){var i={};return i.availableItems=n,i.select2Config={allowClear:!0,language:r.cultureInfo,width:"100%",minimumResultsForSearch:5,placeholder:u.tagSelectPlaceholder},i.propertyName="Tag",i.selectedValues=ko.observableArray(t),i.isChanged=ko.computed(function(){return i.selectedValues()&&i.selectedValues().length>0}),i}function s(){f(".modal-dialog").trigger($.Event("resize"))}function c(){setTimeout(function(){$(o).modal("show");f("#subject-editor").focus();s()},0)}function y(n){var r=ko.toJS(n.customizationGrid),i=n.ticketFields().filter(function(n){return n.isHiddenWhenEmpty()}),t=n.customizationGrid;t.sortedRows=ko.observableArray();n.refreshRows=function(){var u=0,f=[],e={};for($.each(r.rows,function(n,t){var r=[];$.each(t.columns,function(n,t){var u=i.filter(function(n){return n.name()===t.columnName})[0];(!u||u.options().some(function(n){return ko.toJS(n.value)}))&&r.push(t)});r.length>0&&f.push({columns:r})}),$.each(t.sortedRows(),function(n,t){$.each(t.columns(),function(n,t){e[t.columnName()]=t})}),f.forEach(function(i,r){var o=ko.observableArray(),f=t.sortedRows()[r];i.columns.forEach(function(t){var i=e[t.columnName];i||(i=ko.mapping.fromJS(t));n.getTicketField(t.columnName)&&(typeof i.fieldIndex=="function"?i.fieldIndex(u):i.fieldIndex=ko.observable(u),u+=1);o.push(i)});f?f.columns(o()):(f={columns:o},t.sortedRows.push(f))});t.sortedRows().length!==f.length;)t.sortedRows.pop();s()};t.getFieldIndex=function(n){var i=null;return t.sortedRows().some(function(t){var r=t.columns().filter(function(t){return t.columnName()===n})[0];return r?(i=r.fieldIndex(),!0):!1}),i};i.forEach(function(t){var i=t.options().length;t.options.subscribe(function(t){i!==t.length&&n.refreshRows();i=t.length})});n.refreshRows()}function p(r){var h=ko.mapping.fromJS(r.data),p,w,b,l;return h.isFormVisible=ko.observable(!0),h.systemFields=ko.observableArray(),h.postToken=ko.observable(n.helpers.generateGuid()),h.isSubjectFocused=ko.observable(!1),h.numberOfRelatedTicketsShown=ko.observable(defaultNumberOfRelatedTickets),h.isShowMoreVisible=ko.observable(!0),h.showRelatedList=ko.observable(!1),h.relatedTickets=ko.observableArray(),h.isPropertiesLoaded=ko.observable(!1),h.toggleTicketFormClick=function(){h.isFormVisible(!h.isFormVisible())},h.isShowMoreVisible.subscribe(function(n){n||document.activeElement.id!=="show-more-block"||$("#related-tickets #related-tickets-list .ticket .ticket-content").last().focus()}),h.numberOfRelatedTicketsShown.subscribe(function(n){n>=maximumNumberOfRelatedTickets&&h.isShowMoreVisible(!1)}),h.showMoreTickets=function(){h.numberOfRelatedTicketsShown()+defaultNumberOfRelatedTickets<=maximumNumberOfRelatedTickets&&(h.numberOfRelatedTicketsShown(h.numberOfRelatedTicketsShown()+defaultNumberOfRelatedTickets),h.filterRelatedTickets(h.encodedSubject(),h.categoryValues(),h.filterableTicketFieldValues()))},h.isFormVisible.subscribe(function(n){if(n){c();return}$(o).modal("hide")}),h.relatedTickets.subscribe(function(n){h.numberOfRelatedTicketsShown()===defaultNumberOfRelatedTickets&&h.showRelatedList(h.isSubjectFocused()&&n.length>0);n.length&&h.subject().length&&setTimeout(function(){$("#related-tickets .ticket-subject").mark(h.subject());$("#related-tickets .ticket-preview").mark(h.subject())},0)}),h.encodedSubject=h.subject&&h.subject()?ko.observable(n.encodeHtml(h.subject())):ko.observable(""),h.filterableTicketFields=h.ticketFields().filter(function(n){return h.fieldsForRelatedTickets.indexOf(n.name())!==-1}),h.filterableTicketFieldValues=ko.computed(function(){return h.isPropertiesLoaded()?h.filterableTicketFields.map(function(n){return{name:n.name(),selectedValues:n.arrayOfSelectedValues().map(function(n){return n.toLowerCase()})}}):[]}),h.categoryValues=ko.computed(function(){return ko.unwrap(h.category)&&ko.unwrap(h.category.selectedValue)?[{name:"category",value:h.category.selectedValue()}]:[]}),h.filterRelatedTickets=function(t,r,u){function o(n,t){var i=[];return t&&t.length&&t.forEach(function(n){n&&n.value&&n.value!==""&&i.push(n.value)}),{filters:i.length?[{filterName:"Category",selectedValues:i}]:[],searchString:n,sorting:"Relevance",resultsPerPage:defaultNumberOfRelatedTickets,pageNumber:Math.floor(h.numberOfRelatedTicketsShown()/defaultNumberOfRelatedTickets)}}if(h.numberOfRelatedTicketsShown()===defaultNumberOfRelatedTickets&&h.relatedTickets([]),t&&t.length>=minSymbolsForRelatedTicketsHints){p&&p.cancelRequest&&p.cancelRequest();var e;e=supportCenter.extensions&&supportCenter.extensions.getDataForRelatedTickets?supportCenter.extensions.getDataForRelatedTickets(t,null,u,defaultNumberOfRelatedTickets,Math.floor(h.numberOfRelatedTicketsShown()/defaultNumberOfRelatedTickets)):o(t,r);p=i.getListData(e,function(t){t=JSON.parse(t.Data);t.tickets=ko.mapping.fromJS(t.tickets);t.tickets().map(function(t){function u(n){var i=[],r,t;if(!n)return i;r=supportCenter.model.filters.filter(function(n){return n.filterName==="Category"})[0].availableValues;t=r.filter(function(t){return t.value==n})[0];do t&&(i.push(t),t=t.group!==t.displayName?r.filter(function(n){return n.displayName===t.group})[0]:null);while(t);return i}var i,r;t.link=n.helpers.getTicketUrl(t.friendlyId(),t.subject(),supportCenter.urlConfiguration,supportCenter.seoLinksHelper);i=[];t.category().length>0&&(r=u(t.category()[0].parentId()).reverse(),i=r.map(function(n){return n.displayName}));t.getParentsChainTemplate=function(n){if(supportCenter.viewModel&&supportCenter.viewModel.categoryFilterTreeView)return supportCenter.viewModel.categoryFilterTreeView.getSelectedItemTemplate({parents:i},n.name())};t.getTicketUsefulnessStatus=function(){return t.containsHelpfulAnswer()?supportCenter.text.ticketHasHelpfulAnswerText:t.isTicketHelpful()?supportCenter.text.ticketHelpfulTemplate.replace("{0}",t.ticketType.displayName()):""};t.getTitleForAnswersCell=function(){var n=t.getTicketUsefulnessStatus();return n?n:t.answersCount?t.answersCount()+" Answer(s)":""}});t.tickets().length&&f("#related-tickets").width(f("#subject-editor").outerWidth()-2);t.tickets().length!==defaultNumberOfRelatedTickets&&h.isShowMoreVisible(!1);h.numberOfRelatedTicketsShown()!==defaultNumberOfRelatedTickets?h.relatedTickets(h.relatedTickets().concat(t.tickets())):h.relatedTickets(t.tickets())},function(n){n.statusText!=="abort"&&h.relatedTickets([])},$('input[name="__RequestVerificationToken"]',"#main-content").val())}},h.encodedSubject.subscribe(function(n){h.relatedTickets().length&&h.showRelatedList(n.length>=minSymbolsForRelatedTicketsHints)}),ko.computed(h.encodedSubject).extend({rateLimit:{timeout:300,method:"notifyWhenChangesStop"}}).subscribe(function(n){h.numberOfRelatedTicketsShown(defaultNumberOfRelatedTickets);h.isShowMoreVisible(!0);h.filterRelatedTickets(n,h.categoryValues(),h.filterableTicketFieldValues())}),ko.computed(function(){return{categoryValues:h.categoryValues(),filterableTicketFieldValues:h.filterableTicketFieldValues()}}).subscribe(function(n){h.numberOfRelatedTicketsShown(defaultNumberOfRelatedTickets);h.isShowMoreVisible(!0);h.filterRelatedTickets(h.encodedSubject(),n.categoryValues,n.filterableTicketFieldValues)}),h.subject.subscribe(function(t){h.encodedSubject(n.encodeHtml(t))}),h.changeTextareaEvent=function(n,t){h.validateParse()&&$(t.target).valid()},h.changeItemsEvent=function(n,t){return(h.validateParse()&&(t.target.id==="select-category"&&$(t.target.parentElement.getElementsByTagName("input")).valid(),h.attachments.valueHasMutated(),f("input[name=AttachmentsCount]").valid()),(t.keyCode===keyCodes.esc||t.keyCode===keyCodes.enter||t.keyCode===keyCodes.tab)&&setTimeout(function(){return h.showRelatedList(!1),t.keyCode!==keyCodes.esc&&t.target.id==="subject-editor"?(simplemdeEditors[f("textarea")[0].id].codemirror.focus(),!1):void 0},100),t.keyCode===keyCodes.down)?($(t.target).next("#related-tickets").children("#related-tickets-list").children(":first").children(".ticket-content").focus(),!1):!0},h.changeRelatedTicketFocus=function(n,t){var r=document.activeElement,u,i;switch(t.keyCode){case keyCodes.enter:break;case keyCodes.up:return $(r).parent().prev(".ticket").find(".ticket-content").focus(),!1;case keyCodes.down:return u=$(r).parent().next(".ticket").find(".ticket-content"),u.length?u.focus():(i=$(r).closest("#related-tickets").find("#show-more-container #show-more-block"),i.length&&i.is(":visible")&&i.focus()),!1;case keyCodes.tab:case keyCodes.esc:h.showRelatedList(!1);f("#subject-editor").focus();t.stopPropagation();break;default:return!0}return!0},h.changeFocusShowMore=function(n,t){var r=document.activeElement,i;switch(t.keyCode){case keyCodes.enter:h.showMoreTickets();t.preventDefault();break;case keyCodes.up:return i=$(r).closest("#related-tickets").find("#related-tickets-list .ticket .ticket-content"),i.length&&i.last().focus(),!1;case keyCodes.tab:case keyCodes.esc:h.showRelatedList(!1);f("#subject-editor").focus();t.stopPropagation();break;default:return!0}return!0},h.hasElementError=function(n){return h.getElementErrors(n).length!==0},h.getElementErrors=function(n){return h.validateErrors().filter(function(t){return t.element===n})},h.validateParse=ko.observable(!1),h.description=ko.observable(),w=0,h.description.subscribe(function(){var n=parseInt($(e).css("height"));n!==w&&(w=n,s())}),h.postErrors=ko.observableArray(),h.validateErrors=ko.observableArray(),h.isValidated=ko.observable(!1),h.posting=ko.observable(!1),h.allowTryAgainAction=ko.observable(!0),h.prepareNewTicketForm=function(){var r=$(e);r.validate({onfocusout:!1,ignore:"",highlight:function(n){var r=n.getAttribute("data-field-name"),i;r&&(i=h.getTicketField(r),i&&i.validation&&i.validation.validationError(this.errorMap[n.name]));t.highlight(n.name,this.errorMap[n.name],h.validateErrors)},unhighlight:function(n){var r=n.getAttribute("data-field-name"),t,i;r&&(t=h.getTicketField(r),t&&t.validation&&t.validation.validationError(""));i=h.getElementErrors(n.name)[0];i&&h.validateErrors.remove(i)},submitHandler:function(t){var r=h.postErrors().length>0;h.postErrors.removeAll();h.isValidated(!0);h.posting(!0);n.helpers.cleanEmptyAttaches(h.attachments);i.ajaxSubmitForm($(t),function(t){if(t&&t.Success)supportCenter.analytics&&supportCenter.analytics.sendAddTicketEvent&&supportCenter.analytics.sendAddTicketEvent(t.Redirect.split("/")[3].toUpperCase()),previousValuesHelper.saveData(h),window.location=t.Redirect;else if(h.postToken(n.helpers.generateGuid()),h.posting(!1),t.Errors.length){for(errorKey in t.Errors)h.postErrors.push({element:t.Errors[errorKey].ElementName,message:t.Errors[errorKey].ErrorMessage});h.isValidated(!1)}else h.allowTryAgainAction(!r),h.postErrors.push({message:""})},function(t){h.postToken(n.helpers.generateGuid());h.posting(!1);t.status===401?h.postErrors.push({message:supportCenter.errorsText.unauthorized}):(h.allowTryAgainAction(!r),h.postErrors.push({message:""}))})},errorPlacement:function(){return!1}});t.parseDataAnnotationToRules(r)},h.submitChanges=function(){h.isLicenseAccepted()&&(h.validateParse(!0),h.attachments.valueHasMutated(),f("input[name=AttachmentsCount]").valid(),$(e).submit())},h.isDisabledSubmit=ko.computed(function(){return h.validateErrors().length&&!(h.hasElementError("AttachmentsCount")&&h.validateErrors().length==1)||h.attachments().some(function(n){return n.upload()!==1.1})||h.posting()||!h.allowTryAgainAction()||!h.isLicenseAccepted()||!h.isPropertiesLoaded()}),h.customizationGrid.calculateAdaptiveCss=function(n){var t="site-col-"+n;return n>0&&n<4&&(t+=" site-col-4-sm-xs",t+=" site-col-4-xs"),n>=4&&n<8&&(t+=" site-col-8-sm-xs",t+=" site-col-8-xs"),t},b=e+" input[name=AttachmentsCount]",h.attachments.push(n.viewModels.attachViewModel()),supportCenter.attachmentExtender.extendModel(h,e,b,h.getElementErrors,s),h.cancelChanges=function(){var t,n;for(h.isFormVisible(!1),$(e).validate().resetForm(),$("select").trigger("change.select2"),ko.toJS(h.category)&&h.category.selectedValue(""),h.ticketFields().forEach(function(n){n.reset();n.validation&&n.validation.validationError("")}),simplemdeEditors[$(".editor-with-preview textarea[name=description]").attr("id")].value(""),h.subject(""),t=h.attachments,n=t().length-1;n>=0;n--)t()[n].visible()&&t.splice(n,1);h.isPublicTicketAgreementAccepted(!1);setTimeout(function(){$askQuestionBtn=$("#ask-question-btn");$askQuestionBtn.length&&$askQuestionBtn.focus();h.validateErrors.removeAll()},200)},h.cancelChangesClick=function(){if(!h.allowTryAgainAction()){h.allowTryAgainAction(!0);h.cancelChanges();return}if(h.hasUnsavedNewTicketData==null||!h.hasUnsavedNewTicketData()){h.cancelChanges();return}var n=$(":focus");confirm(u.newTicketBeforeUnloadWarning)?h.cancelChanges():n.length&&setTimeout(function(){n.focus()},100)},h.clearErrors=function(){h.posting(!1);h.postErrors.removeAll()},h.getPropertyByName=function(n){return h.systemFields().filter(function(t){return ko.unwrap(t.propertyName)===n})[0]},h.hasPreviousValues=function(){return previousValuesHelper.hasData(ko.unwrap(h.isPropertiesLoaded))},h.restorePreviousValues=function(){previousValuesHelper.restoreData(h)},ko.unwrap(h.category)&&h.systemFields.push(a(h.category)),ko.unwrap(h.tag)&&h.systemFields.push(v(h.tag(),ko.toJS(h.selectedTags))),supportCenter.ticketFieldsWrapper.init(h,h.ticketFields),l=h.getTicketField(supportCenter.privateFieldName),l&&l.reset(),h.isPublicTicketAgreementAccepted=ko.observable(!1),h.getPrivacyFieldValue=function(){return l?l.selectedValue()===!0:null},h.isLicenseAccepted=function(){return h.isPublicTicketAgreementAccepted()||h.getPrivacyFieldValue()!==!1},h.setPrivacyValueFocus=function(){$(e+" .privacy-switcher .selected-value").focus()},$("body").click(function(n){var t=$(n.target);t.closest("#related-tickets-list").length!==0||t.is($("#subject-editor"))?t.is($("#subject-editor"))&&h.relatedTickets().length>0&&h.showRelatedList(!0):h.showRelatedList(!1)}),y(h),h}function w(n){function i(){return n.isPropertiesLoaded()&&(n.systemFields().some(function(n){return n.isChanged()})||n.ticketFields().some(function(n){return n.isChanged()}))?!0:n.subject()||n.description()||n.attachments().filter(function(n){return n.visible()}).length}function t(){var t=ko.unwrap(n.posting);return!t&&n.isFormVisible()&&i()}n.hasUnsavedNewTicketData=t;window.onbeforeunload=function(n){if(t()){var i=u.newTicketBeforeUnloadWarning;return typeof n=="undefined"&&(n=window.event),n&&(n.returnValue=i),i}}}function l(n,t){function a(){r=!0;$(o).modal("hide");h&&h.cancelRequest()}function v(){s();supportCenter.newTicketViewModel.isPropertiesLoaded(!0);$(o).trigger("propertiesReady");$(e+" select").trigger("change.select2");$(e).find($("select[data-select2-id]")).one("select2:open",function(){var n=$(this).parent().find(".editor-label").text().trim().toLowerCase();$("input.select2-search__field").prop("placeholder",u.selectSearchPlaceholder.replace("{0}",n))})}var r,l;if(!supportCenter.isUserAuthenticated){window.location.href=supportCenter.urlConfiguration.create;return}if($(o).modal("show"),supportCenter.browserHistoryWrapper.setActionWithNewTicketModalState(),supportCenter.newTicketModel){supportCenter.newTicketViewModel.isFormVisible(!0);$(o).trigger("propertiesReady");return}r=!1;l=".close-new-ticket-modal";$(l).click(a);$(document).keydown(function(n){var t,i;return n.keyCode!==keyCodes.esc?!0:(t=supportCenter.newTicketViewModel,$(l).length||!t)?(a(),!0):t.isPropertiesLoaded()?(i=t.isFormVisible()&&!f(".select2-container--open:visible").length&&!t.showRelatedList(),i&&t.cancelChangesClick(),!0):(t.cancelChanges(),!0)});h=i.getNewTicketModel(n?{ticketParameters:n}:{},function(n){var i,u;if($(o).find(".modal-dialog").append(n),typeof supportCenter.newTicketModel=="string"&&(supportCenter.newTicketModel=JSON.parse(supportCenter.newTicketModel)),supportCenter.newTicketViewModel=function(){var n={create:p};return ko.mapping.fromJS(supportCenter.newTicketModel,n)}(),ko.applyBindings(supportCenter.newTicketViewModel,$(e)[0]),t&&t(supportCenter.newTicketViewModel),i=supportCenter.newTicketViewModel,i.prepareNewTicketForm(),$(".modal-dialog .new-ticket-content-template").remove(),$(".modal-dialog .modal-content").show(),!r){if(s(),c(),w(i),!i.ticketFields().some(function(n){return n.loading?n.loading():!1})){v();return}u=ko.computed(function(){return i.ticketFields().some(function(n){return n.loading?n.loading():!1})}).subscribe(function(){v();u.dispose()})}},function(n){n&&n.status===401?window.location.href=supportCenter.urlConfiguration.login:($(".modal-dialog .loader-image").remove(),$(".modal-dialog .error-message").show())},$('input[name="__RequestVerificationToken"]',"#main-content").val())}function b(){return{get:function(){var n=supportCenter.newTicketViewModel,t;if(!n){l();return}t=f(".post-description .editor>textarea").attr("id");n.isFormVisible()&&simplemdeEditors[t].codemirror.getOption("fullScreen")&&simplemdeEditors[t].toggleFullScreen();n.isFormVisible(!n.isFormVisible())}}}var e="#new-ticket-form",o="#new-question-modal",h;return{init:l,getHistoryStateActions:b}}(supportCenter.common,supportCenter.validator,supportCenter.dataService,supportCenter.resources,supportCenter.text,supportCenter.seoLinksHelper);supportCenter=supportCenter||{};backspaceKeyCode=8;supportCenter.browserHistoryWrapper=function(){function u(n,t,r){var u={stateEvent:n,data:t,documentTitle:document.title};window.history.pushState(u,u.documentTitle,r||window.location.href);i=n}function e(u,e){n=u;r=e;f();$(window).on("keypress",function(n){if(n.which===backspaceKeyCode){var t=n.target.tagName.toLowerCase();if(t==="input"||t==="textarea"||t==="select")return;n.preventDefault();n.stopPropagation()}});$(window).on("popstate",function(u){if(u.originalEvent.state&&u.originalEvent.state.stateEvent){var e=u.originalEvent.state.data||{},f=u.originalEvent.state.stateEvent,o=u.originalEvent.state.documentTitle;if(o&&(document.title=u.originalEvent.state.documentTitle),f===t.actionWithNewTicketModal||i===t.actionWithNewTicketModal&&r){r.get();i=f;return}f===t.updateTicketsList&&n&&(n.get(e),i=f)}})}function f(){n&&n.set&&n.set(t.updateTicketsList,u)}function o(){u(t.actionWithNewTicketModal)}var i,n,r,t={actionWithNewTicketModal:"actionWithNewTicketModal",updateTicketsList:"updateTicketsList"};return{init:e,setTicketListUpdateState:f,setActionWithNewTicketModalState:o}}();supportCenter=supportCenter||{};supportCenter.attachmentTypes=function(){function n(n){return/(?:\.([^.]+))?$/.exec(n)[1]}function t(t){var i=(n(ko.unwrap(t))||"").toLowerCase();switch(i){case"zip":case"rar":case"7z":return"archive-icon";case"png":case"gif":case"jpg":case"jpeg":case"bmp":case"ico":return"image-icon";case"tiff":case"tif":case"svg":return"browser-not-supported-image-icon";case"mp4":case"avi":case"vmw":case"webm":case"mov":case"flv":return"video-icon";case"pdf":return"pdf-icon";case"cs":case"vb":case"skin":case"sln":case"settings":case"csproj":case"vbproj":case"ascx":case"asax":case"cshtml":case"vbhtml":case"sql":case"ps1":return"visual-studio-icon";case"config":case"manifest":case"reg":case"ini":return"config-icon";case"swf":return"flash-player-icon";case"txt":case"md":return"txt-icon";case"css":case"js":case"resx":case"aspx":case"asp":case"xaml":case"xml":case"xafml":case"html":case"htm":case"xsd":case"xss":case"xsc":case"edmx":return"code-icon";case"docx":case"doc":case"rtf":case"odf":return"word-icon";case"xlsx":case"xls":case"csv":return"excel-icon";case"pptx":case"ppt":return"power-point-icon";default:return"another-icon"}}return{getCSS:t}}()